Terms & Conditions

Effective Date: October 2025
Company: Gemoryx LLC
EIN: 92-3015332
Business ID: 563775049
Email: shop@gemory-llc.shop
Address: 4 Blossom Ct, Colma, CA 94014, United States
Phone: +1 650-799-1991
Contact Person: Alexander Aranez

1. Introduction

Welcome to Gemoryx LLC. By accessing or purchasing from our website https://gemory-llc.shop, you agree to comply with and be bound by these Terms and Conditions.
Please read this document carefully before using our site or placing an order. If you do not agree with any part of these terms, please refrain from using our website.

2. Company Information

Gemoryx LLC is a U.S.-based company specializing in personalized gifts designed to create lasting memories.
EIN: 92-3015332 | Business ID: 563775049
Registered Address: 4 Blossom Ct, Colma, CA 94014, United States

3. Use of Our Website

By using our site, you confirm that you:

• Are at least 18 years old or accessing under the supervision of a parent or guardian.
• Agree not to misuse the website for fraudulent, harmful, or illegal activities.
• Will provide accurate, complete, and up-to-date information when placing an order.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we suspect fraudulent or abusive behavior.

4. Product Information

We strive to display accurate product details, including descriptions, images, and pricing. However, minor variations may occur in color or appearance due to lighting and screen differences.
Since most of our products are custom-made, please review all personalization details carefully before confirming your order.

5. Orders and Payment

All orders placed through Gemoryx LLC are subject to acceptance and availability.
Once payment is processed, you’ll receive a confirmation email containing your order details.

We accept major payment methods through secure, encrypted payment gateways. Gemoryx LLC does not store full card details on our servers.

6. Pricing and Taxes

All prices displayed on our website are in USD unless stated otherwise.
Applicable taxes will be calculated and shown at checkout.
We reserve the right to modify prices at any time without prior notice.

7. Shipping and Delivery

We aim to process all orders within 2–5 business days and deliver them as quickly as possible.
Delivery times may vary based on location, customs clearance, and courier delays.
Gemoryx LLC is not responsible for delays caused by third-party carriers once an item has been shipped.

8. Personalized Products

Because we create custom and personalized items based on the information you provide (e.g., names, photos, song titles), it’s essential to ensure all details are correct before submission.
We cannot accept returns or issue refunds for mistakes made during personalization, except where the fault lies with us.

9. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information on how we handle returns, refunds, and replacements.

10. Intellectual Property Rights

All content on this website — including images, text, designs, graphics, and logos — is the property of Gemoryx LLC and protected under international copyright and trademark laws.
You may not reproduce, distribute, or use our materials without prior written consent.

11. Limitation of Liability

Gemoryx LLC shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.
While we take every precaution to ensure product safety and quality, the final use of our products is at the customer’s discretion.

12. Privacy

Your privacy is important to us. All personal data collected through this website is handled according to our Privacy Policy.

13. Changes to Terms

We may update these Terms & Conditions periodically to reflect changes in our operations or legal requirements.
The updated version will always be available on this page, and the “Effective Date” will indicate when the latest revision took place.

14. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of California, USA.
Any disputes arising from or relating to the use of this website will be handled in California courts.

15. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us:

Gemoryx LLC
📍 4 Blossom Ct, Colma, CA 94014, United States
📧 shop@gemory-llc.shop
📞 +1 650-799-1991
🆔 EIN: 92-3015332